Terms & conditions

David Marshall London reserves the right to vary the content of these Terms from time to time, with any changes being published on the website. Continued use of the website, or any of its services will signify that you agree to any such changes.

We may correct any typographical, clerical or other error or omission in any information on the website or in any email or other document or communication issued by David Marshall London without incurring any liability on our part.

If any clause or part of a clause in these Terms is held by any Court of competent authority to be unlawful, invalid or unenforceable, such clause or part shall be severed and the remaining provisions of these Terms shall remain in full force and effect.

These Terms, together with our website, contact details and privacy policy set out the whole of our agreement relating to the Products by us. Nothing said by any sales person on our behalf should be understood as a variation of these Terms or as an authorised representation about the nature or quality of any Products offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Product Details

The Products displayed on this website are not shown to actual size nor are their images binding as to detail. Some Products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item, and your attention is drawn to the Product details and content where given.

The price of the Goods shall be as follows:
1. In the case of all Goods except those specified in paragraph 2 under this heading but including gold products designated as “fixed units”: David Marshall London’s quoted price.
2. In the case of gold and platinum products not being fixed units as described in paragraph I under this heading: the price will be calculated using the price of gold and platinum per troy ounce in accordance with the prevailing daily Gold Rx Price (published in US$).
3. David Marshall London reserves the right to price fixed units, as described in paragraph I under this heading, in accordance with the method for gold and platinum products not being fixed units, as described in paragraph 2 under this heading.
David Marshall London reserves the right to alter the price of the Goods and orders will be invoiced at the prices current at the date of dispatch.

All prices are inclusive of any applicable value added or other sales tax, which the buyer shall additionally pay to David Marshall London at the same time as the price. Clients purchasing for export outside the U.K and Europe are responsible for paying their own value added or sales tax.

All prices are payable in £Sterling unless otherwise agreed in writing by David Marshall London.

Intellectual Property

The entire content of the website, including all jewellery design, copyright, trademarks and other intellectual property rights it contains, including the use of the name David Marshall London is the sole property of David Marshall London. You are permitted to copy, transmit and to use such material only for the purpose of ordering products from the website, but you not are entitled to copy, reproduce, transmit, display in public, create derivative works from or otherwise commercially exploit such material. All intellectual property rights in the products (subject to the rights of any third party) belong to David Marshall London. You warrant that all Customer Material provided to us will not be defamatory or infringe the copyright or other rights of any third party, and you shall indemnify David Marshall London against any loss, damages, costs, expenses or other claims arising out of any such infringement.

Use of the website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the website.

David Marshall London does not warrant that functions contained in the website content will be uninterrupted or error free, that defects will be corrected, or that David Marshall London or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website or which results from mistakes, omissions, interruptions, deletions of files or emails, defects, viruses or delays in operation or transmission. The information on the website may contain technical inaccuracies or typographical errors and may be changed or updated without notice. David Marshall London may also make improvements and/or changes to the website at any time without notice.

Returns

David Marshall London is unable to offer sale or return arrangements.

Items will only be replaced or credited provided it is clear that there is a manufacturing fault, or that the damage has occurred prior to delivery.

You can return items within 7 days of purchase. Items delivered broken or faulty must be returned to us within 7 days accompanied by full details of the order date and invoice number. Items which have been worn will not be replaced or credited unless it is clear that there is a manufacturing fault. They need to be returned with their security tag, their original packaging and proof of purchase and we will be happy to exchange or refund. Regrettably bespoke or customized items, engraved, embossed or soldered cannot be refunded unless they are defective or faulty. No items can be refunded if the security tag is removed or the items have been worn. Removal of the security tag is an agreement to purchase.

Claims can only be made within 7 days of delivery.

Items returned to David Marshall London that do not meet any one of the above requirements will be returned to the Customer and a handling charge may be made.

The issuing of replacements and credit notes is at the discretion of David Marshall London.

You acknowledge and agree to be bound by the terms of our Privacy Policy.

Information provided through David Marshall London will be stored on servers located in Europe. Any personal information that you may give us including your e-mail address is used to fulfil your information request. We may store information in a database for marketing purposes. We do not sell or provide the information collected or stored about you, to third parties.

Our Privacy Policy adapts to the internet’s dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed.

Visitor-Keyed Information

We retain information provided by our visitor, such as registration information and contact information (e.g., name, address, phone number).

Mailing Addresses

If you request a catalogue be mailed to your postal address, you will be placed on the David Marshall London mailing list in the UK and you will receive periodic mailings from us. If you purchase through our catalogue or our UK telephone order line, we may retain your address for future mailings but you are welcome to tell us if you do not wish to receive our mailings at the time of placing your order, by contacting us. We do not share your name or address with non-affiliates.

Telephone Numbers

Visitors who give us their telephone numbers online may receive telephone contact from our representatives regarding orders or requests they have placed online.

Ad Servers

David Marshall London does not have arrangements with any ad server companies for this Web site.

Disclosure

If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. By using the David Marshall London website, you consent to all of the above uses of your data.

Liability

Nothing in these Terms will limit our liability for death or personal injury resulting from our negligence or that of our employees or agents.

Where David Marshall London provides any information in relation to the Products supplied to it by a third party, David Marshall London does not give any warranty, guarantee as to its accuracy or otherwise and shall have no liability to the Customer for any losses arising as a result thereof.

We will not be in breach of contract as a result of any Force Majeure Event.

Enquiries

Please don’t hesitate to get in touch if you would like to make an appointment or request further details about our services.